Writing|Where stories meet science

Research-Driven Storyteller

With degrees in anthropology and journalism and a master's in writing, I use social science methods to explore the fascinating intersection of psychology and business in our evolving work landscape. Skills developed from participant observation make me uniquely attuned to relationships, work styles, and the subtle interactions that reveal authentic human motivations.

Michele Spilberg Hart Michele Spilberg Hart

The futility of “We should…”

Have you ever had a conversation with someone and they continued to say “We should do x…?”  Whether in the workplace or at home, the blaming power of “we should” needs to be stopped.  “We should” is an opportunity to either complain or share an idea without actually doing anything. For example:

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Michele Spilberg Hart Michele Spilberg Hart

Using participant observation in the workplace

Participant observation is a qualitative technique of field research where the investigator gains acceptance into a group by building rapport, establishing trust, and sharing in the group’s activities.

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Michele Spilberg Hart Michele Spilberg Hart

Frames of communication

Communication is the keystone of all relationships, yet we rarely address communication beyond how we perceive it. There are four frames of communication, which should be analyzed when addressing communication in the workplace: Individual, Interpersonal, Group, and System.

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Michele Spilberg Hart Michele Spilberg Hart

The Assistant and workplace complicity

Screenshot from The Assistant, featuring Julia Garner. Everyone, from the assistants to the producers to HR cover for the film mogul. It’s this complicity that you see wear her down. How have the others remained complicit in their leader’s behavior and at what emotional and ethical cost?

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Michele Spilberg Hart Michele Spilberg Hart

Setting my personal goals

I love goal setting. It gives me purpose and a guide for the year to come. But one thing I don’t do is to check on those goals regularly. Learn how I give myself mental space to achieve.

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Michele Spilberg Hart Michele Spilberg Hart

Equity in the workplace doesn't mean making everything the same

When an entire organization has the same rulebook, you may be excluding needs related to a particular demographic, which can lead to an unfair work environment. But how do you ask employees what they need and how they work best, without creating chaos?

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Michele Spilberg Hart Michele Spilberg Hart

The case for simple language

I’m guilty of using a thesaurus or too many words with the intent of sounding important and smart. Guess what? It sounds neither important nor smart. It requires too much thinking to get to “the ask.”

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Michele Spilberg Hart Michele Spilberg Hart

Aren’t vision statements for internal staff only?

We believe most organizations get the vision wrong. They focus the vision on where they want to be in the future (i.e. the leader in xyz industry) rather than how they want the future to be for the groups they are serving.

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Michele Spilberg Hart Michele Spilberg Hart

Do personality tests really tell us anything?

Many are surprised at what a personality test teaches them about themselves and their co-workers. More importantly, taking a test makes you pause and think about your own behavior. Understanding why you or a peer behaves in a certain way can pave a new path for improved communication and help limit judgments.

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Michele Spilberg Hart Michele Spilberg Hart

We have a toxic workplace culture. Is there anything we can do?

Ignoring a toxic culture is easier than changing it, however to put it into terms that employers might resonate with, companies cannot afford to not address workplace toxicity. The loss of revenue due to turnover and staff absences alone is reason enough.

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Michele Spilberg Hart Michele Spilberg Hart

Learning to lead

Developing self-awareness is a continual opportunity for growth. Many people underestimate the benefit of acknowledging their own feelings, motives, and desires, and how these can affect business relationships and team dynamics.

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