Observer, reader, writer

I write about the way we live now — work, attention, connection — and what gets lost or gained as things change, including the analogue moments we give up too easily. I bring the eye of an anthropologist and a journalist, a master's in writing, and decades of watching how people actually work and live.

A woman with long blonde hair, wearing a black turtleneck, standing with arms crossed against a yellow background.
Michele Spilberg Hart Michele Spilberg Hart

AI Slop and the future of information

Can you tell fact from fiction? It’s just going to get harder thanks to AI. As a marketer, I am well aware of AI’s capabilities in writing and design. It’s a useful tool for strategy and outlining, in my opinion, but it still has a long way to go as far as replacing humans for solid, responsible output.

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Michele Spilberg Hart Michele Spilberg Hart

MLMs are a cult

MLMs are a cult. I experienced one firsthand.

One of the company execs came out on stage, multi-colored lights flashing, rock music blasting. The crowd erupted, and everyone stood, screaming and shouting. It was like being at a rock concert in the eighties.

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Michele Spilberg Hart Michele Spilberg Hart

Implementing a new protocol into corporate culture using 5 key steps

Need to roll out a new organizational initiative or protocol? Change in organizational culture comes last, not first. You cannot tell a team to change its culture and expect it to happen, but you can create buy-in and make the process smoother by following these 5 simple steps.

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Michele Spilberg Hart Michele Spilberg Hart

What’s your leadership persuasion style?

In “The Art of Woo” by G. Richard Shell and Mario Moussa, the authors outline five leadership approaches to persuasion:

  1. Driver

  2. Commander

  3. Promoter

  4. Chess Player

  5. Advocate

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Michele Spilberg Hart Michele Spilberg Hart

Core values worksheets to improve organizational culture

Core values act as a north star for an organization, providing shared purpose and guideposts on whether an initiative is a fit with the organization. They tell the public who you are as a company and what they can expect, and core values align internal staff on how to operate so that the organization can succeed. Use this simple set of questions to find your Core Values.

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Michele Spilberg Hart Michele Spilberg Hart

Meeting the CEO of The Body Shop

In 2000, when I was 25, I went on my first solo overseas trip. It was Thanksgiving, and I took advantage of an extra few days off from work to travel. I booked a trip to London and stayed in a hostel, using it as my base to explore the city. In the mornings I’d have breakfast with a woman from South Africa, whom I met at the hostel, and in the evenings, I read Franny and Zooey at the pub down the street over a beer and cottage pie.

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Michele Spilberg Hart Michele Spilberg Hart

The case for the 4 day work week

According to surveys of participants, 71 percent of respondents reported lower levels of burnout, and 39 percent reported being less stressed than when they began the test. Companies experienced 65 percent fewer sick and personal days. And the number of resignations dropped by more than half, compared with an earlier six-month period. Despite employees logging fewer work hours, companies’ revenues barely changed during the test period. In fact, they actually increased slightly, by 1.4 percent on average.”

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Michele Spilberg Hart Michele Spilberg Hart

Will AI take over marketing?

As a marketer I think daily about how AI may or may not affect my career. Marketing tools and metrics already change on a seemingly weekly basis. We are constantly chasing the latest information on where best to post links within our social posts, what the correct layout specs are, and the ever-changing marketing jargon and acronyms. Marketers are used to change, and are well equipped to move with the rising tide of AI.

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Michele Spilberg Hart Michele Spilberg Hart

Respecting (but not necessarily following) generational norms

Being mocked is a powerful reinforcer.  It is difficult to be the individual who begins to behave, dress, speak, and act as they believe in their heart to be true to themselves.  This requires risk and the possibility of being ostracized.  We adhere to cultural norms to fit in.   

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Michele Spilberg Hart Michele Spilberg Hart

What to do if you are being ignored at work

How can you handle a difficult situation at work, especially one that has you feeling ignored and disregarded? You might think that the instigator should be the one to fix the situation, however, the only person you can truly change is yourself, so you must start within.

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Michele Spilberg Hart Michele Spilberg Hart

Acknowledging feelings as an accurate assessment of workplace culture

Our emotional responses to workplace situations serve as valuable data about organizational culture. Feelings aren't obstacles to professional judgment but rather sophisticated intelligence systems that detect patterns, power dynamics, and cultural inconsistencies that formal assessments might miss.

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Michele Spilberg Hart Michele Spilberg Hart

Workplace survey

This survey is being conducted to research workplace burnout in office and healthcare professions. Your responses will help inform a book about modern workplace challenges. All responses are anonymous and confidential. The majority of the questions are simple multiple-choice questions, and the survey is designed to take less than 10 minutes.

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Michele Spilberg Hart Michele Spilberg Hart

Too many choices

When we have so many choices, it’s too easy to imagine something better on the horizon. Choice is necessary, and I welcome the choices that we, especially women, have today thanks to the trailblazing activists who have come before us. But there is such a thing as too many choices.

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Michele Spilberg Hart Michele Spilberg Hart

Using the stepping stone strategy to get buy-in and create process change

There are several ways to implement a stepping stone strategy to reduce risk, such as phased exploratory sessions or phased implementation; however, in this example, I'll share how I accomplished a project using a stepping stone of roles across the organization to obtain buy-in and ensure all needs were met.

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Michele Spilberg Hart Michele Spilberg Hart

Student Voices - An Interview for UPenn

I had the privilege of being interviewed for Penn LPS’s Online magazine after I completed the certificate program in Organizational Anthropology. Here is an excerpt.

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Michele Spilberg Hart Michele Spilberg Hart

The futility of “We should…”

Have you ever had a conversation with someone and they continued to say “We should do x…?”  Whether in the workplace or at home, the blaming power of “we should” needs to be stopped.  “We should” is an opportunity to either complain or share an idea without actually doing anything. For example:

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Michele Spilberg Hart Michele Spilberg Hart

Using participant observation in the workplace

Participant observation is a qualitative technique of field research where the investigator gains acceptance into a group by building rapport, establishing trust, and sharing in the group’s activities.

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Michele Spilberg Hart Michele Spilberg Hart

Frames of communication

Communication is the keystone of all relationships, yet we rarely address communication beyond how we perceive it. There are four frames of communication, which should be analyzed when addressing communication in the workplace: Individual, Interpersonal, Group, and System.

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