Observer, reader, writer
I write about the way we live now — work, attention, connection — and what gets lost or gained as things change, including the analogue moments we give up too easily. I bring the eye of an anthropologist and a journalist, a master's in writing, and decades of watching how people actually work and live.
AI Slop and the future of information
Can you tell fact from fiction? It’s just going to get harder thanks to AI. As a marketer, I am well aware of AI’s capabilities in writing and design. It’s a useful tool for strategy and outlining, in my opinion, but it still has a long way to go as far as replacing humans for solid, responsible output.
MLMs are a cult
MLMs are a cult. I experienced one firsthand.
One of the company execs came out on stage, multi-colored lights flashing, rock music blasting. The crowd erupted, and everyone stood, screaming and shouting. It was like being at a rock concert in the eighties.
Implementing a new protocol into corporate culture using 5 key steps
Need to roll out a new organizational initiative or protocol? Change in organizational culture comes last, not first. You cannot tell a team to change its culture and expect it to happen, but you can create buy-in and make the process smoother by following these 5 simple steps.
What’s your leadership persuasion style?
In “The Art of Woo” by G. Richard Shell and Mario Moussa, the authors outline five leadership approaches to persuasion:
Driver
Commander
Promoter
Chess Player
Advocate
Core values worksheets to improve organizational culture
Core values act as a north star for an organization, providing shared purpose and guideposts on whether an initiative is a fit with the organization. They tell the public who you are as a company and what they can expect, and core values align internal staff on how to operate so that the organization can succeed. Use this simple set of questions to find your Core Values.
Meeting the CEO of The Body Shop
In 2000, when I was 25, I went on my first solo overseas trip. It was Thanksgiving, and I took advantage of an extra few days off from work to travel. I booked a trip to London and stayed in a hostel, using it as my base to explore the city. In the mornings I’d have breakfast with a woman from South Africa, whom I met at the hostel, and in the evenings, I read Franny and Zooey at the pub down the street over a beer and cottage pie.
The case for the 4 day work week
According to surveys of participants, 71 percent of respondents reported lower levels of burnout, and 39 percent reported being less stressed than when they began the test. Companies experienced 65 percent fewer sick and personal days. And the number of resignations dropped by more than half, compared with an earlier six-month period. Despite employees logging fewer work hours, companies’ revenues barely changed during the test period. In fact, they actually increased slightly, by 1.4 percent on average.”
Will AI take over marketing?
As a marketer I think daily about how AI may or may not affect my career. Marketing tools and metrics already change on a seemingly weekly basis. We are constantly chasing the latest information on where best to post links within our social posts, what the correct layout specs are, and the ever-changing marketing jargon and acronyms. Marketers are used to change, and are well equipped to move with the rising tide of AI.
Respecting (but not necessarily following) generational norms
Being mocked is a powerful reinforcer. It is difficult to be the individual who begins to behave, dress, speak, and act as they believe in their heart to be true to themselves. This requires risk and the possibility of being ostracized. We adhere to cultural norms to fit in.
What to do if you are being ignored at work
How can you handle a difficult situation at work, especially one that has you feeling ignored and disregarded? You might think that the instigator should be the one to fix the situation, however, the only person you can truly change is yourself, so you must start within.
Acknowledging feelings as an accurate assessment of workplace culture
Our emotional responses to workplace situations serve as valuable data about organizational culture. Feelings aren't obstacles to professional judgment but rather sophisticated intelligence systems that detect patterns, power dynamics, and cultural inconsistencies that formal assessments might miss.
Workplace survey
This survey is being conducted to research workplace burnout in office and healthcare professions. Your responses will help inform a book about modern workplace challenges. All responses are anonymous and confidential. The majority of the questions are simple multiple-choice questions, and the survey is designed to take less than 10 minutes.
Too many choices
When we have so many choices, it’s too easy to imagine something better on the horizon. Choice is necessary, and I welcome the choices that we, especially women, have today thanks to the trailblazing activists who have come before us. But there is such a thing as too many choices.
Using the stepping stone strategy to get buy-in and create process change
There are several ways to implement a stepping stone strategy to reduce risk, such as phased exploratory sessions or phased implementation; however, in this example, I'll share how I accomplished a project using a stepping stone of roles across the organization to obtain buy-in and ensure all needs were met.
Managing staff mental health - in the Wall Street Journal
I was interviewed on how to avoid quiet quitting in this article from the Wall Street Journal.
Student Voices - An Interview for UPenn
I had the privilege of being interviewed for Penn LPS’s Online magazine after I completed the certificate program in Organizational Anthropology. Here is an excerpt.
The futility of “We should…”
Have you ever had a conversation with someone and they continued to say “We should do x…?” Whether in the workplace or at home, the blaming power of “we should” needs to be stopped. “We should” is an opportunity to either complain or share an idea without actually doing anything. For example:
Using participant observation in the workplace
Participant observation is a qualitative technique of field research where the investigator gains acceptance into a group by building rapport, establishing trust, and sharing in the group’s activities.
An abundance mindset leads to better work relationships
There’s always room for more. More work. More recognition. More love. Always.
Frames of communication
Communication is the keystone of all relationships, yet we rarely address communication beyond how we perceive it. There are four frames of communication, which should be analyzed when addressing communication in the workplace: Individual, Interpersonal, Group, and System.